Terms & Conditions
Custom made options can take shape from simple architectural designs to be transformed into high aesthetic constructions based on wood
Terms & Conditions of Use
According to the GDPR (General Data Protection Regulation) - "General Regulation on Data Protection" [Regulation (EU) 2016/679 of the European Parliament], Mdesign informs you that:
- He has every right to contact the customer for his purchase by e-mail as well as to pass to third parties (transport company - courier) the necessary information for the realization of the contract (sale).
- The fields that are saved for the processing of the order are the following: Name, Home Address Information, Telephone, e-mail.
- For security reasons, the ip with which you make your purchase is stored.
- You have the absolute right to request the deletion of your account and all your details via email. Additionally you can request the processing of your data.
- You agree to export to csv all your data as well as to the orders you have placed on our site.
The online store mdesign.gr
strictly applying the principles of personal data protection, provided by International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as the Law on Consumer Protection (N 2251/1994) which regulates issues related to distance selling and the relevant provisions of the Greek law (Law 2472/1997) for the protection of the individual and the protection of personal data as supplemented by the decisions of the Chairman of the Protection Committee Personal Data, the P.D. 207/1998, 79/2000, article 8 of Law 2819/2000 and of European law with the directives 95/46 / EC and 97/66 / EC, explicitly states that it is not going to make any unfair use of your personal in no way discloses, discloses, sells, leases or exchanges your personal information and the information you submit to any third party. By submitting material to our server, you agree that the material does not contain untrue, illegal or in any way unsuitable for use and publication.
By visiting the website or using material from these websites, you accept the following terms. Please note that you are not allowed to use the Website if you do not accept the following terms.
1. Product Warranty
The manufacturer's guarantee is offered in all the goods of our online store. In case you wish to make a purchase and you have any questions about the product, the manufacturer or the duration of the offered guarantee, you can contact us through the contact methods mentioned in our online store (phone, email).
We point out that Mdesign.gr has made every possible and legal effort, in order to achieve the display in a clear and with the greatest possible accuracy, the products available on its website by viewing photos, descriptions, prices, dimensions and more specific comments. so as not to create confusion in relation to what is sold through the online store. However, this site may contain errors (typographical, numerical, and visual). Mdesign.gr does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinion, statement or other information mentioned by third parties or available on this Website.
2. Payment policy
The listed prices of the products in our online store are the final prices (including the legal VAT). These prices are set by our company and are competitive with the corresponding market prices. Our online store has the right to change prices without prior notice. In case the customer has already paid the amount stated in his order, the subsequent change, ie after the order and until delivery, price change will not affect the already defined and agreed price of the product sold.
The content of this Website is the intellectual property of mdesign.gr, subject to any rights not expressly granted here. All intellectual property rights of this Website that it contains belong to mdesign.gr or to third parties that are legally concerned. By accessing this Website you agree to be bound by the above copyright laws.
4. Third Party Websites
To facilitate your access to its websites, mdesign.gr may include links to Internet websites, which are owned or managed by third parties and are responsible for their own content.
5. Limitation of Liability
Mdesign.gr has made every effort to portray as accurately as possible the products it has by viewing photos, descriptions and more specific comments. However, this website may contain errors (typographical, numerical and visual). Mdesign.gr does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinion, statement or other information mentioned or available on this Website.
6. Modification of the terms hereof
Mdesign.gr reserves the right to modify or renew the terms and conditions of transactions and undertakes the obligation to update this text for any change or addition to the terms.
Product photos may have color differences.
8. Applicable Law
All transactions you make through mdesign.gr are governed by International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as the Law on Consumer Protection (N 2251/1994) regulating issues related to distance selling.
9. Products delivery
The delivery of the products is done exclusively through cooperating companies (transport - courier) with mdesign.gr and is always done on the sidewalk.
The delivery time of the orders is 9: 00-17: 00. Please do not specify a delivery time as the delivery time will be arranged by telephone with the carrier.
10. Return - Product Replacement - Order Cancellation
The products supplied by the online store www.mdesign.gr can be returned and you can request their replacement.
- with proven fault of mdesign.gr were sold wrong products or
- products of poor and defective quality (in order to determine the poor and defective quality and to replace the products, the customer is obliged to send us photos in digital form at email@example.com)
Also, we do not accept returns on products that have been modified / washed / used and are not returned in their standard packaging along with all purchase documents. Transportation, assembly and other additional services are non-refundable.
Mdesign.gr is not liable to users for damages that may arise from the execution or not of their order from the moment the products of the order were given to the carrier for delivery to the user. If there is such an issue, contact us and we will indicate the contact details of the transport company. Upon receipt of the products the customer has the obligation to check the product.
In case of return of products, which have been received by courier or courier, they must return to our headquarters in the same way, even in case of defective product (the transfer is borne by the customer).
In any case and for all the above cases (1,2) the maximum return period for replacement may not be extended beyond fourteen (14) calendar days from the date of receipt. In addition, for all the above cases (1,2) the product to be replaced-repair must be accompanied by the original proof of purchase. For all the above cases (1,2) the products to be replaced-repaired must be in the condition received by the customer, completely unused (as new) and without damage and their packaging must be the one that normally accompanies the product and is in excellent condition, along with all the documents that accompanied the product (eg DAT, Retail Rep. etc.).
Before each return, it is recommended to contact via e-mail at firstname.lastname@example.org
In any case, return and replacement is possible under the following conditions:
- contact the Online Store the same or the next working day
- the product has not been used
- the product is accompanied by all the necessary documents that prove the transaction (eg DAT, Retail Rep. etc.)
- If the product shows a manufacturing defect, we replace it immediately free of charge. Excluded from this provision are products covered by third party warranties such as the product manufacturer or his representative. Also if the customer returns the products by non-cooperating transport / courier of the company then the costs are borne by him in each case (even if the product is defective).
- in case we sent you the wrong item, we send you the right one and bear the cost of transporting the wrong product
- in case it does not work for you, you can change it within 14 days (with its complete packaging), the customer will bear the cost of transporting the product. You will be given a refund.
In case the products are not returned within 14 days then mdesign.gr may not accept any return and replacement.
Product that has been sold with an extra gift should be returned with the extra gift.
In case of repeated returns or in case mdesign.gr at its absolute discretion, considers that the consumer abuses the right of return or acts in bad faith is entitled to refuse the return of the product even if the above terms and conditions are met.
In case the customer refuses to receive the parcel (s), then the company mdesign.gr has the right to return only the value of the product. The transport costs in each case are borne by the customer. Prerequisite, to have preceded by telephone communication with the respective store where the purchase took place.
In the above cases of products to be returned that you purchased from our online store, you must notify us immediately in writing by e-mail or by phone at the store from where the purchase took place, with the subject "Order Return Application" stating date / document number / name / adjective purchase within the above deadline. Provided that you will receive written return approval from mdesign.gr, the address to which the products to be returned must be the corresponding address of the store from where the purchase was made WITH THE INDICATION "REFERENCE REQUEST"
ΓTo avoid your own inconvenience, it is advisable to carefully check at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg broken goods, etc.). In case you find a defect you must contact our online store immediately after delivery the same day through the contact form that you will find on our website or by email & phone at the store where the purchase took place. The return policy of mdesign.gr does not concern defective products, which are covered by their respective guarantees
The order can not be canceled
Finally, the prices of the physical store DIFFERENT from the prices of the online store.